CTA Rider Reports

See something on the bus or train? Tell us.

Report cleanliness, maintenance, service, fare, or accessibility issues, or send a compliment. We relay non-emergency reports to the Chicago Transit Authority, or to the City's 311 system when it's a sidewalk or street issue.

Is this an emergency?

For a crime in progress, violence, or a medical emergency, call 911 now. You can also text 911 in Chicago. This form is only for non-emergencies.

What's your report about?

Choose the option that fits best.